Through its work with healthcare clients Jump Start Consulting realized the challenge many have with existing customer relationship management (CRM) systems on the market today. In response to this Jump Start Consulting launched MedMamba, a physician relationship management (PRM) application for healthcare providers. It enables provider sales and marketing staff to efficiently manage the steps involved in obtaining and maintaining physician referrals, resolving physician issues, and analyzing key metrics to gain insight into exam volume, physician ordering behavior, revenue, and trends.

MedMamba takes the best practices of leading CRM systems, eliminates the unnecessary features, and incorporates healthcare specific workflows, analytics and integration capabilities. The result is a single, easy to use, marketing management tool to help improve provider relationships with referring physicians and patients.

Analytics software tools can be overly complex or only capture data from a single system. MedMamba's customized dashboard captures key metrics a practice needs to understand in an easy-to-view format. The dashboard is capable of integrating data from other healthcare systems, such as: RIS, PACS, HIS, Practice Management, EHR and Billing.

Healthcare providers pay a monthly subscription fee per user to utilize the application, which is hosted and managed by MedMamba. Clients own their own data, which is also backed up daily. This model reduces capital investment, administration and IT support on the client side.

Additionally, through MarketingMamba services clients can rely on professionals who understand healthcare marketing best practices and can create results-driven marketing programs targeting physicians and patients.